August 25, 2014 • 00:40:37

Dealing with Angry or Difficult Patients – Joe Monroe PA-C

This podcast was recorded live at the 2014 SDPA conference in Indianapolis where Joe Monroe, PA-C, lectured on "Dealing with Angry or Difficult Patients." Mr. Monroe shared wisdom about dealing with non-compliance, protecting front-of-house staff, and when to terminate a patient relationship.

No transcript available.